We are committed to providing a website that is accessible to the widest possible audience. We are actively working towards achieving an accessible website that endeavours to conform to the World Wide Web Consortium Web Content Accessibility Guidelines.  Accessibility is an ongoing commitment for us and we’ll continue our efforts to ensure that our digital services are accessible to and usable by all members; we welcome feedback. If you have any accessibility comments or concerns, or if you would like to request any modifications, please let us know.


As part of this commitment to enable all users to navigate and interact with our website content, we follow best practices for user accessibility, including:

  • simple adjustments to text size using browser controls
  • text-based descriptions, title attributes that tell visually impaired members where a link will take them if they click on it
  • structured headings that provide an overview of the site and allow for easy navigation
  • specific colour selections to ensure readability


There are some additional steps you can take to optimize online accessibility.

Adjust your computer's settings for a better experience

    • You can improve your online experience by customizing your computer's settings to meet your individual needs. For example, you can increase the size of all fonts or change the colour scheme.

Keep your browser updated

    • We recommend you keep your browsers up-to-date. Newer browsers tend to provide more display options to make content accessible, and may work better with assistive technologies. For more information on which browsers we support, visit the Browser Requirements (link to Xpress browser page>



We welcome your feedback on accessibility

When it comes to meeting accessibility standards for our products and services, we’re always looking to improve. Whether we’re doing something you like, or if there’s something you think we can do better, we’d love to hear from you.

Feel free to contact us by email.


Contact us if you have trouble using our website

If you experience difficulties in accessing any content or functionality on our website, please contact us. We are always open to making improvements to provide the best possible online experience for our users.

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