Your anti-fraud toolkit

Recognize, reject and report it

Why should we care?

In Canada, in 2024, there were:

108,878

Reports of fraud

34,621

Victims of fraud

$638M

lost to fraud

The numbers could be even higher—it's estimated that only 5-10% of fraud cases are ever reported!

What can we do?

Recognize it

Recognize what different scams look like and when someone is trying to fool you. Explore the great resources below to learn more about how to protect yourself and your money.

Reject it

Reject the scam and don’t give in to fraudsters:
  • Don't be afraid to say no
  • Don't be intimidated by high-pressure tactics 
  • Do your research
  • Don't give out personal information

Report it

If you suspect you or a loved one has been a victim of fraud, reach out to our Contact Centre at 306.842.6641. We can help; have staff on our team whose entire job is protecting you and your money. We'll guide you through the next steps including reporting the fraud to the Canadian Anti-Fraud Centre.

Stay Smart, Stay Safe: Your Fraud Prevention Video Hub

Fraud can happen to anyone—but knowing what to look for can make all the difference. Check out our video library for quick, helpful tips on spotting scams, protecting your personal info, and keeping your finances safe. The more you know, the harder it is for fraudsters to succeed!

How to recognize, reject and report fraud

Password best practices

Keep your personal and financial information safe with strong and unique passwords. Strong passwords are:

  • Long - at least 16 characters long (even longer is better).
  • Passphrases - use a passphrase of 5 –7 random words.

Learn more
Set up security alerts
Alerts are a fantastic tool in preventing and mitigating fraud. You can set up different alerts on each account and credit card. They're free and easy-breezy to set up.
Learn more
Interac e-Transfers® best practices
We all love Interac e-Transfers® because they make it so easy to move money to friends or family.  Just as every rose has its thorns, there is risk with e-Transfers® if they aren't used prudently. The good news is it's manageable.
Learn more
Be fraud smart
Here are some tips and tricks to recognize and protect yourself from scams and fraud. Remember, if it seems too good to be true, it is.
Learn more
Check your credit report for fraud
When looking at your credit report, look for accounts that don't belong to you. Accounts that you don't recognize might mean that someone has applied for credit under your name - or it could just be a simple administrative error. Taking the steps to have it corrected will help either way; we can help.

P.S. In Canada, credit bureaus are required to provide you with a free copy of your credit report upon request once every year. Learn more.
Want to learn more?
Why not take a quick, free, interactive course?

We recommend Protecting yourself from identity theft and scams through Enrich - our awarding winning financial education platform. 

Learn how to protect your identity and sensitive information from online scams and real-world threats in the ever-evolving junction between technology and personal finance.
Learn more
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