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Digital Banking is easy-peasy, lemon-squeezy. 

Digital banking has never been so effortless and powerful. With our new digital banking platform, you will be empowered to digitally manage every aspect of your financial life. Anywhere, anytime, on every device.


There are three main areas in digital banking:

Accounts


The Accounts tab in online and mobile banking allows you to quickly and securely view and manage your money. From this tab you can:

  • View all your account details, transactions and eStatements

  • Create shortcuts for your favourite transactions

  • Name your accounts

  • Select a primary account for transactions

  • Hide accounts from view or change the order

Payments


Pay bills, view scheduled payments and manage payees in just a few clicks. From this tab you can:

  • Make instant bill payments or set up recurring payments

  • View your scheduled payments

  • Delete scheduled payments (same-day payments cannot be deleted)

  • Add, edit or delete bill payees

Transfers


Money transfers and Interac e-Transfers® are simple to set up. From this tab you can:

  • Transfer funds between your WCU Credit Union accounts or to another WCU member

  • Set your transfers to immediate, scheduled or recurring

  • View scheduled transfers

Getting the most out of your digital experience

The enhanced features of our new online and mobile banking allow you to customize your experience to help manage your money more conveniently. Here are some of those features:

Accounts


The Accounts tab in online and mobile banking allows you to quickly and securely view and manage your money. From this tab you can:

  • View all your account details, transactions and eStatements

  • Create shortcuts for your favourite transactions

  • Name your accounts

  • Select a primary account for transactions

  • Hide accounts from view or change the order

Payments


Pay bills, view scheduled payments and manage payees in just a few clicks. From this tab you can:

  • Make instant bill payments or set up recurring payments

  • View your scheduled payments

  • Delete scheduled payments (same-day payments cannot be deleted)

  • Add, edit or delete bill payees

Open accounts

It's easy to open a new spending of savings account through digital or app banking. Simply choose "Open account" from the Account menu and follow the prompts. 

Contact details

Moving? Easily update your address, phone number or email right in digital banking.

Profile details

Add a profile picture or background image

Statement preferences

Choose to go digital with electronic statements

Favorite Transactions

Set up favorite transactions to make it quick and easy to do those transactions.

Watch a demo

Biometric authentication

Set up fingerprint and/or facial recognition to log in (available only with mobile banking)

Secure messages

Secure messaging in digital banking is a quick and secure way to get all of your questions answered.

Account Nicknames

Give your accounts nicknames, like 'Vacation FUNd' or 'Emergency Fund'. Simply, choose 'Customize accounts' from the 'Account' menu. 

Our $0.02: You can even choose not to see an account in digital banking, like 'Emergency Fund', so you aren't tempted to use it.

Digital Banking How-to Videos

We've created a library of videos to help you understand and navigate our new digital banking platform!
Demos

How to log in for the first time

Most members will be able to access the new app or digital banking easily and completely on their own with no intervention from us. Here's how:

1.

Chose a device to login from


  • Computer & Tablets: go to https://online.weyburncu.ca/ to sign in. 

  • Android Mobile Device: You will need to uninstall the old mobile app from your phone and install the new app.

  • Apple Mobile Device: Please make sure to update the WCU app from the app store. You can download the new app as well.

2.

Enter current log in credentials


Enter the debit card (PAN) number and password (PAC) you currently use to login to online banking. If you’re not sure what they are, please call our Contact Centre at 306-842-6641 for assistance.

Note: If you are a new user, you will be asked to enter your debit card number, birthday and mobile or email address associated with your account.

3.

Create new profile


Once you log in for the first time, you will be asked to create a new user profile for Xpress. Please enter a new username and password of your choosing. See username and password requirements below.

Please note, from now on, you will use the username and password you just created to login to online and mobile banking.

4.

Authenticate your access


To confirm your identity, you will need to enter your email address OR mobile phone number. This will be checked against what we currently have in our banking system to authenticate your access. 

5.

Enter your OTP


After you set up your profile, a One Time Passcode (OTP) will be sent to your email or phone. Enter the code to complete the new profile setup.

And that’s it! You're in!

#DYK: The foremost advantage of and primary reason for OTPs is security. Since a single-use password will change with each login attempt, the risk of an account being compromised is drastically reduced, if not eliminated.
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Watch a video demo on how-to sign in.
We've created a library of videos to help you understand and navigate our new digital banking platform!
Demos
When selecting your username avoid using only your name. Choose a unique username that you'll remember because once you create it, you can't change it. As well, your username must be unique to you.  Your username can be up to a maximum of 35 alphanumeric characters but should be a minimum of five. Special characters are optional and the special characters you can use are:
  • _ (underscore)
  • . (period)
  • @ (alias)
Please note, your username cannot be your PAN (16-digit debit card number). 

The password you choose will be validated against the requirements with a password strength indicator. You will see if the requirements are being fulfilled in real time as the password is entered. If the indicator shows that the password is weak and it doesn’t meet the minimum requirements, you will not be allowed to progress to the next step and an error message will be displayed.

Passwords do not expire and can be reused/recycled when selecting the forgotten password link, but not when using the change password feature once logged into Xpress.

Here the requirements for your alphanumeric password:

  • Minimum 10 characters

  • Maximum 35 characters

  • At least 1 uppercase letter (mandatory)

  • At least 1 lowercase letter (mandatory)

  • At least 1 number (mandatory)

  • Special characters are optional


Digital Banking FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 

A password must be:

  • Minimum 10 characters
  • Minimum 1 uppercase letter
  • Minimum 1 lowercase letter
  • Minimum 1 number
  • Special characters are optional
When selecting your username avoid using only your name. Choose a unique username that you'll remember because once you create it, you can't change it. Your username can be up to a maximum of 35 alphanumeric characters. Special characters are optional and the special characters you can use are:
  • _ (underscore)
  • . (period)
  • @ (alias)
Please note, your username cannot be your PAN (16-digit debit card number).
No, once you’ve chosen a username, you won’t be able to change it.

Forgot your password? No problem. Follow these steps to reset it on the app or in digital banking.

  1. From the login screen, click Forgot Password
  2. Enter your username
  3. Enter your email or phone number
  4. Follow the instructions that are emailed or texted to you
Please contact us at 306-842-6641 to change your password. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

Simplify your login experience by setting up your phone’s biometric login features (if applicable).

  1. Follow your device’s instructions for turning Fingerprint ID or Touch ID on
  2. Log in to the WCU Mobile app
  3. From the menu, click Security
  4. Click Set up Fingerprint/Touch ID
You will not need an app to use mobile banking on your tablet or iPad. You can access the website and log in through https://www.weyburncu.ca through a browser. The website will react and is responsive to the size of your tablet's screen. The user experience is better through the tablet's browsers like Safari or Chrome versus downloading the mobile banking app on your tablet. 
You can download your transactions into the format needed for Quickbooks and Quicken by scrolling to the bottom of your account and selecting the 'Export' button. These documents can then be uploaded into Quick Books or Quicken. 



Two-Factor Authentication FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

eStatements FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

Favourite transactions FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

Bill Payment FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

Interac eTransfers® FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.

If you provided an invalid e-mail address, you will be notified via e-mail that the transfer notification was undeliverable. You can readdress and resend the transfer or cancel the pending transfer and the original amount (less the service charge) will be credited back to your account.

  • If you provided an invalid e-mail address, but did provide a valid mobile phone number, you will not be notified by e-mail that the transfer was undeliverable.
  • If you have provided an invalid mobile phone number and chose to notify your recipient by mobile phone only, you will not be notified in any way that the SMS text message did not go through.
If you want to cancel the transfer, you can follow these steps:
  1. Sign in to WCU’s digital banking
  2. If you’re using online banking click Transfers & payments, under Interac e-Transfer select History. If you’re using the mobile banking app, select Move Money on your bottom menu, then select Interac e-Transfer, and tap History
  3. Click on the Pending transactions tab, choose the transfer you want to resend a notification for and click the Cancel button.
  4. Click Continue
  5. The recipient will then receive a notification of the cancellation.

If you have been notified of an undeliverable Interac e-Transfer due to an incorrect e-mail address, you can readdress and resend the transfer. Just:

  • Edit your recipient information to include the valid email address.
  • Select the “Resend Notification” from the “Pending Transfer” screen
  • Click “Confirm”

An e-mail notice will be resent to the recipient's valid e-mail address.

Other Digital Banking FAQs

When you sign in for the first time, you will use your 16-digit debit card number and either your personal access code (existing users) or your birthdate (new users). After creating a unique user name and password, you will use those to sign in from then on. View detailed instructions. Or view a video demo. 
No, the good news is now you can log in with the use of your personal username instead of having to remember a 19-digit card number. In fact, that unique user name is what you should always use going forward once you've logged in the first time. 
Note: If you forget your username, you can sign in using your 16-digit debit card number in place of your username.
Once logged in, locate your username under My Weyburn, Settings and then click Password. Your username will be located at the top of the screen. In the mobile app, navigate to More on your bottom menu, click Profile and your Username will be located at the top of the screen.

If you are still experiencing issues with logging in, please contact us and we'll help you with recovering your username. 
Both fingerprint and facial recognition will be available on the new mobile platform, if your mobile device supports it.
Yes! You can set up shortcuts through the widget function on your mobile device by navigating to More on your bottom menu, choosing General Settings and tapping on Widget settings. There you will be able to add up to three accounts you’d like to view. If you’re sharing this device, we recommend you turn off this option.
  1. Select Add Account +
  2. Enter the account name you want to display
  3. Select the account you want to display
    • Under Balance Display, we recommend to leave "Account balance" checked
    • Under Visibility, we recommend to leave "Both" checked
  4. Select + in top right hand corner of screen
  5. Follow the same process to add up to 2 more accounts you'd like to view.
  6. Logout of app. The next time you go to login, you will see your account balance displayed. If you set up more accounts, swipe right to see your quick balances. 
You are also able to add some of your favourite transactions as shortcuts in the widget, making it even easier for you to do your banking! 

Although we do understand the impact that printed statements have on our planet, we also recognize there may be instances when printing your banking history may be necessary. Here’s how:

In online banking, go to Accounts and then View Transactions. Scroll to the bottom of the page and click the print button at the bottom of the screen. You can also save a PDF of the transactions for future reference.

In mobile banking, navigate to Accounts on your bottom menu, select the account you'd like to view your transactions within, select the three stacked dots at the top right of your screen, and then click Share. You then have the option to save to a PDF and print it from there.

Did you know?

You can use the filter option to narrow down the transactions you would like to print? Try it out!

Please print responsibly.

Yes, by clicking on the 'Filter' (magnifying glass) icon at the top right of the View Transactions screen, you can select the dates (select the calendar icon in the ‘From’ and ‘To’ section and a calendar will come up where you can choose the specific date range) that you would like to view your transactions.
Your RRSP and TFSA contribution limits are established by Canada Revenue Agency (CRA) and are based on many factors that we may not know. The limits are calculated by CRA and are communicated to you alone. For this reason, we recommend that you monitor your limits and make sure that you don't over-contribute to your RRSP and/or TFSA. WCU can't prevent your transaction if it results in an over contribution.

We're ultra-local & here to help!

Call us at 306 842 6641
Visit the Help Centre
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